It is again that time of the year when I look back and reflect on the year that was. First and foremost, I want to thank those of you we have worked with in 2016 and the many of you who are entertaining the idea of implementing RiteTrack in your juvenile, TANF, child welfare, or other social services program in the year to come. We are so grateful for the opportunity to work with you and we want to thank you for working with us and even more importantly I want to thank you for the difference you are making in the lives of the people that you help. I sleep well at night knowing that RiteTrack is a playing part in making sure hundreds of thousands of people are getting the best services that they can get for their needs.

It has been a tumultuous year in our country and in the world. The Presidential Election here in the U.S. certainly was different than any other election we have seen in recent history. Globally, hardly a day passes where we don’t read about another terror attack. For most of us, these unimaginable acts of hate are beyond comprehension.  While we are not entirely free of terror here on US ground, I do believe we live in a very safe country. Of course, from my perspective in Laramie, Wyoming, the least populous state in the union, my viewpoint may be just a bit biased. As somebody who grew up in Norway, another country often ranked high for quality of life and other measures, I will argue that the United States is still one of the greatest countries in the world. This is still the land of opportunity. It is a land where we welcome ideas and support those who have ideas. With the perspective of almost 30 years in this country it is interesting to think that coming here as foreigner in 1988 and barely spoke English, only 9 years later, I had finished two degrees, worked for another entrepreneurial startup, and then started Handel IT in 1997. I can think of many other places in our world where such a series of events simply would not be able to unfold.  We still continue to deal with a large number of challenges on our home front such as growing income inequality, a broken health care system, rising drug problems, slipping rankings on education, and increasing terrorist threats. I still believe when taken as a whole, our nation offers perhaps one of the best frameworks for individuals to succeed. We continue to rank high nationally in quality of life rankings, such as the one published by Numbeo https://www.numbeo.com/quality-of-life/rankings_by_country.jsp.

Looking at all the social services programs that we work with nationally, I remain in awe of the services that our clients provide to the people that they serve. In 2016 we have added several new customers, especially in the area of Tribal TANF (temporary assistance for needy families). You have probably heard me joke before that Rocket Science has nothing on TANF when it comes to complexity. In order to run a successful TANF program a Tribe (or a State for that matter) has to keep track of thousands of data points on each family that they serve. Calculating eligibility and keeping track of funding, measuring outcomes, and making sure allocations are being made according to all rules, are but a few of the tasks that a modern TANF program has to contend with. Doing so without a system like RiteTrack would be near impossible. It is such an honor for us to work with all these programs across the nation. One thing is resting assured that we are helping our customers with these very complex tasks. Even more important though are the services that our clients are providing to the families and individuals that they serve. More so than anything else, this is what I am the most proud of when it comes to Handel’s accomplishments. We want to thank you all for working with us in 2016. We are looking forward to continuing working with you and to add new customers to the RiteTrack family in 2017. Next year we will also be celebrating our 20th anniversary. Time flies when you are having fun. Until then I want to wish you the Happiest of Holidays and a Happy New Year!

-Even