Message to our customers regarding COVID-19
Greetings,
We want all customer and partners to know that we are here to support you during the current COVID-19 pandemic. In times like these RiteTrack becomes ever more important for our customers. We have already heard from customers who have expressed that RiteTrack allows them to work remotely without disrupting services to their clients. As of this writing, there are only three confirmed cases of coronavirus in the State of Wyoming and it is about 300 miles from our office here in Laramie, and all Handel employees in Wyoming are still working from our corporate office. In the event that there is a need for quarantine, all employees are set up to work uninterrupted from home. We remain confident that this pandemic will have little to no impact on our ability to service our customers.
For both our existing and prospective clients, we want to stress the importance of handling this challenging situation with as little disruption as possible to the services that you provide. We know your clients are your number one priority and want to help in anyway possible. We are happy that RiteTrack can help facilitate uninterrupted communication and service delivery. If there is anything you need from us during this time please do not hesitate to contact us. We are here for you. Whether you need more temporary licenses for remote users, help with streamlining processes, or just have questions; please do not hesitate to reach out.
We are all aware of the significant challenges facing so many globally right now. We are also confident that we will all come out stronger when this is over. We are proud to be your software vendor in these difficult times.
Sincerely,
Josh Becker
CEO
Josh Becker Takes the Helm at Handel
Laramie, WY January 1, 2020
Handel Information Technologies, a leading developer of enterprise software for government social services, announced today that its Board of Directors has appointed Josh Becker as Chief Executive Officer. Mr. Becker replaces Terje Vangbo who retired on December 31 after 9 years with the company, of which the last two were as CEO. Handel wants to thank Mr. Vangbo for his significant contributions to the company over the past 9 years. He will continue to serve on Handel’s Board of Directors.
Mr. Becker started with Handel in 2006 and has served various roles of increasing responsibility. Most recently he was the Director of Customer Relations. For the immediate future he will continue to serve in this capacity while also take on the responsibilities of being CEO.
Handel is excited about the new leadership that Josh and his team will provide, taking the company into the new decade.
Handel Vice President Selected to Present at the 2019 TribalNet Conference
Handel’s Vice President of Sales was selected to speak at the 20th Annual TribalNet Conference. This marks the third time Casey Bader has been chosen to facilitate workshops at TribalNet’s annual conference.
His session, “Tribal Member Services—Centralized Data Models,” will examine how to create a 360-degree view of tribal members and how to eliminate the siloed nature of data collection for grant, social, and member service programs. During this session, Casey will also explore how technology is leveraged to enable collaboration and reporting for grants and outcome tracking through The White Earth Nation Coordination, Assessment, Resource and Education (WE CARE) case management model. Through community outreach, White Earth Nation discovered that members were unaware of many programs and services offered and when they did access services were often confused and overwhelmed by the lack of collaboration between programs. WE CARE is operated through a care coordination database system that provides an efficient and effective way to link families to the services they need.
Casey Bader has presented at numerous conferences previously including:
• 2012, 2013 and 2019 TribalNet Conferences
• 2013, 2014, 2015, 2017, 2018, 2019 National Indian Child Welfare Association (NICWA) National American Indian Conferences on Child Abuse and Neglect
• 2015, 2016, 2017, 2018 National Indian and Native American Employment/Public Law 102-477 Training Conferences (NINAETC)
• 2018 National American Indian Court Judges Association National Tribal Judicial and Court Personnel Conference
• 2017 Mid-Western & Eastern Multi-Regional Workforce Innovation and Opportunity Act (WIOA) Employment and Training Conference
• 2015 National Tribal Child Support Association (NTCSA) Annual Training Conference
• 2012 and 2013 United South and Eastern Tribes (USET) Annual Meetings
• 2013 Affiliated Tribes of Northwest Indians (ATNI) Convention
Casey has over 15 years of experience identifying barriers to evaluating and implementing complex software solutions for social service organizations.
Looking for a speaker on topics of Tribes and technology? Casey is available to present at conferences or trainings on a wide variety of topics including program and data integration, enterprise-wide software implementations, systems-of-care, case management models, social services marketing, and digital security and compliance, among others. Contact us to request him!
Case Study: Multi-County Juvenile Detention Center’s RiteTrack System (Recording)
If you couldn’t make it to the live presentation with the Superintendent and Assistant Superintendent of the Multi-County Juvenile Detention Facility, you can access a recording here.
In this recording you can listen and watch as Dana and Bret discuss their experiences with implementing and using RiteTrack as their case management and reporting database system.
They took questions and answers from attendees and discussed the return on investment (ROI) from implementing a web-based system. They found ROI specifically because the functionality is designed for juvenile detention and has reduced time spent tracking clients and cases on paper. It nearly eliminated the use of paper and cut the cost significantly.
Register and watch the webcast to find out how much they saved on cutting the cost of paper alone!
RiteTrack improves facility operations and reduces costs. Watch this firsthand testimonial explaining how one facility achieved this.
Yurok Tribe Names RiteTrack as Supporting Piece in Grant Award
The Yurok Tribe was awarded a portion of the FY 2018 Enhancing Community Responses to the Opioid Crisis grant. This is a grant intended to provide additional support for the youngest members of their community who are affected by the opioid crisis with a program that will use evidence-based and culturally appropriate tactics. In this grant submission they identify their integrated RiteTrack database system as integral to managing data from multiple departments involved in these cases which they will use to create a feedback system for continued assessment. The programs/departments included on this system are:
- Tribal/local superior courts
- Law enforcement
- Indian Child Welfare (ICW) services
- Child protective services (CPS)
- Temporary Assistance for Needy Families (TANF)
- The schools
We are honored to partner with the Yurok Tribe on this initiative to improve the lives of some of their most vulnerable citizens.
Read here for additional information about Yurok’s award and program here.
Handel IT is the creator of RiteTrack, a web-based information management software used by human services programs throughout the country. It provides the primary means for thousands of caseworkers, administrators, and other professionals to manage their clients and caseloads.
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info@handelit.com
P.O. Box 1453 Laramie, WY 82073
Local: (307) 742-5555
Toll Free: (877) 742-5554
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