Technical Structure
RiteTrack is a web-based case management system used by tribes, counties, and states for a variety of social service and judicial programs. It is built on top of the latest web technologies and functions across most platforms that support a web-browser.
Custom Integrations
Data Conversions
Hardware Requirements and Supported Environments
Client Side
The client side requirements for RiteTrack are only limited by the browser and the bandwidth. RiteTrack supports most browsers currently supported on the most common operating systems, including iOS, Mac OS, Windows, Android, and Linux.
Bandwidth Requirements
While RiteTrack will work on connections as slow as 5 MB/s with 75 ms latency, the recommended bandwidth is 20+ MB/s with under 50 ms latency for the best user experience.
Desktop Browser Support
Latest two stable release versions of Edge, Chrome, or FireFox
Mobile Browser Support
Latest two stable release versions of Edge, Chrome, or FireFox
Server Side
If you plan to host RiteTrack in your own infrastructure, these are the server requirements. This example is assuming 50 users accessing the system concurrently. A customer with more or fewer users can expect to adjust accordingly.
Web Server
4 Core 2.4+ ghz
16 GB ram;
Windows Server 2016 +
Web server and database server will need at least 100 MB 20ms latency connection between them.
Database Server
4 Core 2.4+ ghz
32 GB ram;
SQL Server 2016+ Standard or Enterprise edition.