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Yurok Tribe Names RiteTrack as Supporting Piece in Grant Award
/in Child Protective Services, Domestic Violence, Foster Care, Indian Child Welfare, News, Technology, Tribal Court, Tribal Government, Tribal TANF, Tribal Treatment Services /by Tracey RosenlundThe Yurok Tribe was awarded a portion of the FY 2018 Enhancing Community Responses to the Opioid Crisis grant. This is a grant intended to provide additional support for the youngest members of their community who are affected by the opioid crisis with a program that will use evidence-based and culturally appropriate tactics. In this grant submission they identify their integrated RiteTrack database system as integral to managing data from multiple departments involved in these cases which they will use to create a feedback system for continued assessment. The programs/departments included on this system are:
- Tribal/local superior courts
- Law enforcement
- Indian Child Welfare (ICW) services
- Child protective services (CPS)
- Temporary Assistance for Needy Families (TANF)
- The schools
We are honored to partner with the Yurok Tribe on this initiative to improve the lives of some of their most vulnerable citizens.
Read here for additional information about Yurok’s award and program here.

Managing Services and Improving Outcomes in Indian Child Welfare with RiteTrack
/in Adoption, Child Protective Services, Foster Care, Indian Child Welfare, Tribal Government /by Tracey RosenlundRiteTrack offers a module designed specifically for Indian Child Welfare and Child Protective Services (ICW/CPS) programs that can be customized to a Tribe’s unique specifications while tracking data for federal requirements through everyday case management.
Register to watch this recording in which we demonstrated the ICW/CPS module. This database software records all demographics and aspects of clients and cases, enables simple yet comprehensive reporting, and includes a security model tailored to the Tribe’s confidentiality requirements.

While you watch this recording, you will explore functionality in the ICW/CPS module for case management including:
- Investigations
- Assessments
- Findings
- Referrals
- Active Efforts
- Foster Homes
- Out-of-Home Placements
- Services Plans
- Referrals
The solution has a wide range of reports, but one of the most beneficial for ICW/CPS programs is the BIA ICWA report that is standard.
RiteTrack modules can be implemented as standalone solutions or with other modules to create an integrated system. Whether operating as an independent solution or in concert with other modules, the ICW/CPS module is a tool that saves staff time by simplifying data input and case management and eliminating the need to sift through cumbersome paper files. This gives ICW/CPS more time to focus on providing the best possible services for the families being served.
Register to watch today and email or call us if you have any questions or would like additional information.
Managing Services and Improving Outcomes in Indian Child Welfare with RiteTrack
/in Child Protective Services, Foster Care, Indian Child Welfare, Tribal Government /by Tracey RosenlundLas month we hosted a webcast examining a software solution to manage services and improve outcomes for Indian Child Welfare and Child Protective Services (ICW/CPS) programs. If you were unable to attend, you can register and watch the recording here.
RiteTrack is a software system designed specifically for ICW/CPS programs that can be customized to a Tribe’s unique specifications while tracking data for federal requirements through everyday case management.
During the webcast we reviewed the ICW/CPS module. This database system records all demographics and aspects of clients and cases, enables simple yet comprehensive reporting, and includes a security model tailored to any Tribe’s confidentiality requirements.
We examined specific functionality for the module including:
- Investigations
- Assessments
- Findings
- Referrals
- Active Efforts
- Foster Homes
- Out-of-Home Placements
- Family Reunification Plans
You will also see some of the wide ranging reports it offers including one of the most beneficial: the BIA ICWA report (part of the standard offering).
RiteTrack modules can be implemented as standalone solutions or with other modules to create an integrated system. Whether operating as an independent solution or in concert with other modules, the ICW/CPS module is a tool that saves staff time by simplifying data input and case management and eliminating the need to sift through cumbersome paper files. This gives ICW/CPS more time to focus on providing the best possible services for the families being served.
Kitsap County Juvenile and Family Court Services Goes Live on New RiteTrack Case Management System
/in Juvenile Facilities, Juvenile Justice, News, Technology /by Tracey RosenlundKitsap County Juvenile Family and Court Services went live on a RiteTrack system in January 1, 2017. This implementation represents the culmination of years of work and planning to create a system that spans data from three areas: juvenile detention, youth offenders, and non-offenders.
Juvenile detention cases encompass sentenced youth or youth brought in by law enforcement. Youth offender cases cover drug courts and diversion efforts while non-offender cases deal with children in need of services (CHINS), at-risk youth (ARY), child protective services (CPS), and truancies. With all of this juvenile case management information centralized, the ease that staff can provide services to has been bolstered.
The County signed a contract with Handel in April of 2016 and many of the staff worked diligently on defining the scope and working closely with the designated Project Manager to outline processes to incorporate into the system. Project Manager Ben McKay said “our success is based on our partners, and the dedication from Kitsap’s team helped ensure the successful implementation of this project.”
Kitsap County Juvenile Family and Court Services uses RiteTrack’s standard functionality and also configured the system to meet specific needs and create specialized reports. One of the most valuable reports is the juvenile year-over-year comparison that aggregates data from the system including the length of stay and demographics to provide a big picture of trending changes and generates data to submit to the state of Washington for reporting purposes.
In order to recognize the hard work and diligence that went into a successful project of this scope, the County held a celebration February 16, 2017. (Read our blog about it here) We’re so pleased to have developed a strong, working relationship with the leadership and staff at Kitsap County Juvenile Family and Court Services.
Kitsap County’s Juvenile Department/Superior Court is committed to providing innovative, comprehensive, and effective services to youth, families, schools and the community within a quality work environment, by professional, caring staff.
Handel creates RiteTrack, a web-based, centralized database, information management software that is used by juvenile justice agencies throughout the country. It provides the primary means for caseworkers, administrators and other professionals to manage their clients and caseloads and provides reliable reporting to generate reliable data.
Tribal Protective Services Software Webcast Encore
/in Adoption, Adult Protective Services, Child Protective Services, Domestic Violence, Foster Care, Indian Child Welfare, Uncategorized /by Casey BaderIf you were unable to attend the recent webinar presentation on how RiteTrack is used for Protective Services and Placement Management there is now a recording available online here.
RiteTrack modules are used to track and manage various types of Protective Services such as Child Protective Services, Indian Child Welfare , Foster and Adoptive Placements, Domestic Violence and even Adult Protective Services. During this webcast we viewed how the Protective Services and Tribal Court modules are used by these programs.
Protective Services case management demonstrated during this session includes:
- Investigations
- Findings
- Assessments
- Referrals
- Safety and Treatment Planning
Indian Child Welfare needs addressed by RiteTrack such as Active Efforts, Qualified Expert Witnesses and Out-of-Home Placement preferences were demonstrated, as was managing Foster Families and Care.
Reporting was also a topic and there was discussion about how RiteTrack reports turn all of this data into information and insights into your community and services.
Click here to view the Tribal Protective Services Software webcast.
Also, now you can view other previous webcasts from Handel Information Technologies. If there are other topics or modules that interest you let us know and if there was a prior webcast we can email you a link.
Webcast Encore: Innovative Tribal Programs Powered by RiteTrack
/in Case Study, Technology, Tribal Government /by Casey BaderHandel Vice President Casey Bader hosted a webcast examining case studies of innovative tribal programs using technology to improve service coordination, communication between staff and membership, and comprehensive reporting on April 21, 2016. An encore recording of this webcast is available here.
The webcast Innovative Tribal Programs Powered by RiteTrack explored several Tribes Handel works with that have developed innovative and powerful service delivery models that have received national attention.
Visit the link to see case studies from the White Earth Nation, Mohegan Tribe, and Eastern Shawnee Tribe of Oklahoma that illustrate how these Tribes leverage technology to take ownership and control of their data and processes to create solutions that empower staff and improve member services.
These Tribes have improved access to services, engaged more directly with members, automated communication between staff and clients and enabled extensive reporting.
While these programs are unique, they have addressed struggles and goals common among many Tribes.
The principles contained in this webcast will apply to any Tribe or program interested in improving services of a single program or across multiple programs.
Rewatch the webcast today.
Tachi Yokut Tribal Social Service Department Implements CPS/ICW RiteTrack Module Creating Its Own Integrated Solution
/in Child Protective Services, Enrollment, Foster Care, Indian Child Welfare, News, Tribal Government /by Tracey RosenlundThe Tribal Social Services Department (TSSD) of the Santa Rosa Rancheria Tachi Yokut Tribe implemented another RiteTrack module which will manage Child Protective Services and Indian Child Welfare in late 2014. This is the second module in the Tribe’s integrated solution and stores member information centrally and is updated consistently from the Enrollment Department or TSSD. The Tribe began with the Enrollment module in 2012. RiteTrack allows tribes to consolidate data and remove the barriers of data silos and stores information in a single database system.
TSSD is an all-encompassing social service provider which focuses on serving tribal members, residents, lineal descendants, and other documented Natives.
Pechanga Band of Luiseño Indians Goes Live on RiteTrack Tribal TANF Solution
/in News, Tribal Government, Tribal TANF /by Tracey RosenlundThe Pechanga Band of Luiseño Indians Tribal TANF department went live on its new RiteTrack system in January 2015. RiteTrack was customized for the unique eligibility requirements of the Pechanga TANF program. With the TANF department live on RiteTrack, a second phase slated to implement the Child Protective Services and Indian Child Welfare Module will begin later this year.
The Pechanga TANF Program assists low income families moving toward self-sufficiency by providing cash aid and other assistance designed to increase job preparation, employment, and allow children to be cared for in their own homes.
Handel IT is the creator of RiteTrack, a web-based information management software used by human services programs throughout the country. It provides the primary means for thousands of caseworkers, administrators, and other professionals to manage their clients and caseloads.
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